We maintain the highest standard of our products; we are constantly caring for our products. Each design is ensure to be the highest of standard with up keeping and photos taken.
If however you haven’t received the highest possible standard that both parties agree on, we would need a few photos of what you received and further details. Most cases this doesn’t happen and every customer and recipient is more than satisfied with their floral designs.
As these are perishable goods, we do not offer returns, exchanges or refunds unless you have provided us with details and photo evidence and both parties agree that it is poor care on our behalf. All complaints much be made to us within a 12 hour period to ensure maximum care is taken to these perishable products.
